You can check what to do if coronavirus affects your work, benefits or travel. [External link]

We are OPEN

Citizens Advice Darlington is open for face to face advice.

Our drop in will run from 10am to 12pm Monday to Friday.

You can still get advice by phone:

Benefit Entitlement Action Team

Contact #BEAT check you are receiving all the benefits you are entitled. You can also use this number to contact us about other advice issues e.g. employment, housing, family, immigration or consumer.

0800 048 7023, option 2

(Monday to Friday 10:00am - 1:00pm)

Debt And Money Advice Hub

The Debt and Money Advice Hub can advise you if have debts or have missed a payment on a bill, ring:

0800 048 7023, option 1

(Monday to Friday 10:00am - 1:00pm)

or email your name and number to debtappointment@darlingtoncab.co.uk and we will call you back.

Energy Advice

We can help you save money and energy at home, support you with energy bills, switching providers, energy home efficiency, managing energy debt.

Contact us on 01325 266888 Ext 120

(Monday to Friday 10:00 am - 4:00 pm)

or email energy@darlingtoncab.co.uk

Youth Employment Initiative

If you are aged 15-29 and need assistance in getting into education, employment or training and would like support, contact the team on:

07871 573928

(Monday to Friday 10:00 am - 4:00 pm).

or email paula.wilson@darlingtoncab.co.uk

Community Support Scheme

If you are in financial crisis our Crisis Support Scheme may be able to assist with topping up your gas and electricity prepayment meters, topping up a PAYG mobile, nappies & baby milk and emergency clothing.

Call 01325 734991 to make an application.

(Monday to Friday 10:00 am - 1:00 pm and 2:00 pm - 4:00 pm)

Health Advice Services

Macmillian and GP Surgeries Outreach Services, telephone advice based appointments can be requested by contacting GP surgeries listed here. For people with cancer and their families, contact Macmillian Information and Support Centre on:

01325 743008

Latest News

Jubilee bank holiday

30th May 2022

We are closed for the Platinum Jubilee Bank Holiday which is Thursday 2nd June and Friday 3rd June.  We will re-open on Monday 6th June. 

Read More
Early May Bank Holiday

29th April 2022

We are closed today Monday 2nd May due to Early May Bank Holiday Monday. We will be back open Tuesday 3rd May as normal. Have a good Bank Holiday.

Read More
Easter Opening Times

11th April 2022

We will be closed at Citizens Advice Darlington on Good Friday and Easter Monday. We reopen for drop-in at 10am on Tuesday, 19th April. Have a happy Easter.

Read More
Festive Period

23rd December 2021

Citizens Advice Darlington over the Christmas period: Community Crisis Service Telephone service (Direct line: 01325 734991) will be available between 10am to 1pm and 2pm to 4pm Friday 24th, Wednesday 29th, Thursday 30th and Friday 31st December. The full service will recommence on Tuesday, 4th January 2022. Face to Face and Telephone Advice services closes […]

Read More

More News

Services

Help Us?

Volunteers are at the heart of our service helping thousands of residents and workers of Darlington each year, providing them Advice, Information and Advocacy.
We also welcome a donation or fundraising, any support you can provide will be hugely appreciated and will go towards the continued delivery of our services.

Find out more