Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Read More

Step Forward Tees Valley supports local people to overcome the complex reasons preventing them from finding work. These barriers could include physical or mental ill-health, a lack of self-confidence, a gap in skills, a conviction, or an addiction. Read More

Free confidential, independent and impartial service helping to have your voice heard on issues which are important to you. Read more

The Community Support Scheme is a discretionary scheme which exists to help Darlington’s most vulnerable qualifying residents. Read More

Volunteers are at the heart of our service helping thousands of residents and workers of Darlington each year, providing them with Advice, Information and Advocacy. We have invested time and resources in ensuring that we are able to offer a wide breadth of volunteer opportunities and career pathways.  Click here to find out more.

Our telephone Adviceline service, providing advice and guidance by trained assessors, is now available using the new number Monday to Friday 10 am to 4 pm and Wednesday 10 am to 6 pm.

Citizens Advice Darlington Adviceline:

0300 330 1195

NOT working? Are you currently NOT in education, employment or training? Read more

Self help from Citizens Advice