You can check what to do if coronavirus affects your work, benefits or travel. [External link]

CONVID-19 Important Information

To reduce the risk of COVID-19 infection, our face-to-face advice are closed.

You can get advice by phone:

Benefit Entitlement Action Team
#BEAT is here to help you navigate the national benefit maze and any local help that maybe available, call now on 0800 048 7023 Monday, Tuesday and Thursday 9:30am - 4:30pm, Wednesday 1:00pm - 8:00pm, Friday and Saturday 9:30am - 1:00pm.

Health Advice Services
Macmillian and GP Surgeries Outreach Services, telephone advice based appointments can be requested by contacting GP surgeries listed here. For people with cancer and their families, contact Macmillian Information and Support Centre on 01325 743008.

Debt And Money Advice Hub
If you are worried about how you are going to pay your bills this month, please don't ignore the letters; call our helpline for advice on 01325 734994 Monday, Tuesday, Wednesday and Friday between 10am and 2pm. For emergencies on Thursdays email debtappointment@darlingtoncab.co.uk.

Community Support Scheme
If you are in financial crisis: top up your gas and electricity prepayment meters, provide nappies and baby milk, top up pay as you go mobiles, provide basic emergency clothing. Please note we cannot provide cash. You can call us on 01325 734991 Monday to Friday 10am-1pm and 2pm-4pm and Weekends 9am-1pm 07311 789095.

How To Claim: Universal Support
Help to Claim is a dedicated service from Citizens Advice to make a new claim for universal credit. Call us for free on 0800 144 8 444 or for online advice visit: help to claim online [External link]

Latest News

Scams Awareness

12th June 2020

This year’s Scams Awareness campaign kicks off on 15 June. It’s an opportunity to help your community be #ScamAware so they can stop scammers all year round, not just during the coronavirus crisis. We’re here to give you the skills and confidence you’ll need to stop scams in their tracks. Check out our website for […]

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Darlington HUB

22nd April 2020

The Bread and Butter Thing (TBBT) is teaming up with Darlington Borough Council to provide the town’s COVID-Crisis Response with deliveries of fresh food to households across the town. If you’re struggling to get out to get essential supplies, you can get £35 worth of food delivered to your door for just £7.50. You can […]

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New website

18th April 2020

Welcome to our new Darlington Citizens Advice website

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More News

Services

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Volunteers are at the heart of our service helping thousands of residents and workers of Darlington each year, providing them Advice, Information and Advocacy.
We also welcome a donation or fundraising, any support you can provide will be hugely appreciated and will go towards the continued delivery of our services.

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