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Temporary phone number change

Due to telecom issues with our current provider, our General Office number has temporarily changed to :

01325 266888

Community Crisis Service telephone number changed to:

01325 734991

Sorry for the inconvenience, we hope to revert back to our old numbers shortly.


Our telephone Adviceline service, providing advice and guidance by trained assessors, is now available using the new number Monday to Friday 10 am to 4 pm and Wednesday 10 am to 6 pm.

Citizens Advice Darlington Adviceline:

0300 330 1195


Bureau Festive period

Youth Employment Initiative

NOT working? Are you currently NOT in education, employment or training? Read more

Volunteer with us

A hand drawn heart Volunteers are at the heart of our service helping thousands of residents and workers of Darlington each year, providing them with Advice, Information and Advocacy. We have invested time and resources in ensuring that we are able to offer a wide breadth of volunteer opportunities and career pathways.  Click here to find out more.

Information charter

Our information charterView our information charter to find out what you can expect when we ask for, or hold, your personal information.

We have moved

Citizens Advice Logo

Citizens Advice in Darlington has relocated its office to:


Church Row,




Step Forward Tees Valley

Step Forward Tees Valley supports local people to overcome the complex reasons preventing them from finding work. These barriers could include physical or mental ill-health, a lack of self-confidence, a gap in skills, a conviction, or an addiction. Read More


How we help

Self Help Information

50+ Advocacy Service

Free confidential, independent and impartial service helping to have your voice heard on issues which are important to you. Read more

Community Support Scheme (replacing the Social Fund)

Community Support Scheme

The Community Support Scheme is a discretionary scheme which exists to help Darlington’s most vulnerable qualifying residents. Read More

Your Money Smart

Your Money Smart logoA personalised confidential budgeting web app from Darlington CAB. Try it here.

Annual Report 2016 / 2017

Front cover of our Annual Report 2016 / 2017 Check out our Annual Report 2016 / 2017.