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We are OPEN

Citizens Advice Darlington is open for face to face advice.

Our drop in will run from 10am to 12pm Monday to Friday.

You can still get advice by phone:

Debt And Money Advice Hub

If you are seeking debt advice and want to speak to the debt team please ring 07597031972 leave your name and telephone number and a brief summary of your debt, someone will return a call to complete a debt assessment.

or email your name and number to and we will call you back.

Youth Employment Initiative

If you are aged 15-29 and need assistance in getting into education, employment or training and would like support, contact the team on:

07871 573928

(Monday to Friday 10:00 am - 4:00 pm).

or email

Community Support Scheme

If you are in financial crisis our Crisis Support Scheme may be able to assist with topping up your gas and electricity prepayment meters, topping up a PAYG mobile, nappies & baby milk and emergency clothing.

Call 01325 734991 to make an application.

(Monday to Friday 10:00 am - 1:00 pm and 2:00 pm - 4:00 pm)

Health Advice Services

Macmillian and GP Surgeries Outreach Services, telephone advice based appointments can be requested by contacting GP surgeries listed here. For people with cancer and their families, contact Macmillian Information and Support Centre on:

01325 743008

Latest News

Jubilee bank holiday

30th May 2022

We are closed for the Platinum Jubilee Bank Holiday which is Thursday 2nd June and Friday 3rd June.  We will re-open on Monday 6th June. 

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Early May Bank Holiday

29th April 2022

We are closed today Monday 2nd May due to Early May Bank Holiday Monday. We will be back open Tuesday 3rd May as normal. Have a good Bank Holiday.

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Easter Opening Times

11th April 2022

We will be closed at Citizens Advice Darlington on Good Friday and Easter Monday. We reopen for drop-in at 10am on Tuesday, 19th April. Have a happy Easter.

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Festive Period

23rd December 2021

Citizens Advice Darlington over the Christmas period: Community Crisis Service Telephone service (Direct line: 01325 734991) will be available between 10am to 1pm and 2pm to 4pm Friday 24th, Wednesday 29th, Thursday 30th and Friday 31st December. The full service will recommence on Tuesday, 4th January 2022. Face to Face and Telephone Advice services closes […]

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More News


Help Us?

Volunteers are at the heart of our service helping thousands of residents and workers of Darlington each year, providing them Advice, Information and Advocacy.
We also welcome a donation or fundraising, any support you can provide will be hugely appreciated and will go towards the continued delivery of our services.

Find out more