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Darlington Citizens Advice Bureau located at
Face-to-face Closed
Face-to-face Closed
To reduce the risk of COVID-19 infection, our face-to-face advice are closed. We can still advise through telephone. Further information about how to contact us can be found on this site.
50+ Advocacy Service
Free confidential, independent and impartial service helping to have your voice heard on issues which are important to you. Read more
Community Support Scheme (replacing the Social Fund)
The Community Support Scheme is a discretionary scheme which exists to help Darlington’s most vulnerable qualifying residents. Read More
Volunteer with us
Volunteers are at the heart of our service helping thousands of residents and workers of Darlington each year, providing them with Advice, Information and Advocacy. We have invested time and resources in ensuring that we are able to offer a wide breadth of volunteer opportunities and career pathways. Click here to find out more.
Privacy Policy
View our Privacy Policy to find out what you can expect when we ask for, or hold, your personal information. Read More
Abuse study
A phD student is conducting research for Northumbria University on elder abuse, and would like to talk to people in this area of research:
Females aged 60 and over who have experienced violence and/or abuse; and/or neglect.
Social workers within adult protection teams; and staff/or volunteers who work in specialist services.
Adviceline
Our telephone Adviceline service, providing advice and guidance by trained assessors, is now available using the new number Monday to Friday 10 am to 4 pm and Wednesday 10 am to 6 pm.
Citizens Advice Darlington Adviceline:
0300 330 1195
Youth Employment Initiative
NOT working? Are you currently NOT in education, employment or training? Read more
Self Help Information
How to claim: universal support
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Read More
Step Forward Tees Valley
Step Forward Tees Valley supports local people to overcome the complex reasons preventing them from finding work. These barriers could include physical or mental ill-health, a lack of self-confidence, a gap in skills, a conviction, or an addiction. Read More
Citizens Advice online budgeting tool can help
Use this budgeting tool to help you understand:
- what you’re earning and spending
- where you might be able to cut costs
Try it here. [External Link]