Gateway
When you visit the Bureau during our gateway drop-in times we will offer you a Gateway drop-in. A Gateway drop-in is a short ten minute assessment to understand how best to deal with your situation. We may refer you for a more in depth appointment with the right person(s) who can then better deal with your issue. We use Gateway as a means to help us see more clients within the local community.
Face-to-face Gateway drop-ins are available at the following times*:
| Day(s) | Time |
|---|---|
| Monday to Friday | 10 am until 12 noon |
*Please ensure you arrive early, as these sessions are held on a first-come-first-served basis.
Telephone based gateway drop-ins with Citizens Advice Darlington are available through Adviceline on:
0300 330 1195
available at the following times:
| Day | Time |
|---|---|
| Monday | 10 am until 4 pm |
| Tuesday | 10 am until 4 pm |
| Wednesday | 10 am until 6 pm |
| Thursday | 10 am until 4 pm |
| Friday | 10 am until 4 pm |
Telephone based gateway drop-ins are similiar to face-to-face. An assessment would be made then an appointment would be arranged, if needed, over the phone.
Donate now...
Latest updates
- Nearly 2000 families came to @CitizensAdvice for help with illegal evictions last year - over a 40% increase since… https://t.co/4f99qH283V
- Can you be made redundant while on maternity leave? @CitizensAdvice employment expert shares our advice in… https://t.co/jZ1JcAx1d1
- A council home should be suitable for your needs. If you think you’ve been offered an unsuitable home, we can help https://t.co/NzVJi97yDo