How To Claim: Universal Support

Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice to make a new claim for universal credit. It is free, impartial and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

The Help to Claim Team from Citizens Advice Darlington are based in :

Darlington Job Centre Plus
90 Bondgate,Darlington
Citizens Advice Darlington
The Core
Church Row

For a HTC NEW Universal Credit claim, fill out our enquiry form via this link: New Universal Credit claim form [External Link]

For online advice visit: [External link]
Call us for free: 0800 144 8 444

If you’re a local organisation working with people who need to help applying Universal Credit get in touch with for more information on how you can signpost or refer people to our service.